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Last updated on January 1, 2016
Welcome to www.wind.gr..
The services of www.wind.gr. are provided by the enterprise under the distinctive title Wind (“Wind” or “Company”). Our Company data are as follows:
CORPORATE NAME : WIND HELLAS TELECOMMUNICATIONS S.A.
DISTINCTIVE TITLE : WIND HELLAS
ADDRESS : 66 Kifisias Ave., Marousi, Attica, 151 25
TAX NO. : 099936189
TAX AUTHORITY : Athens FAEE
For any further request or query you may communicate with our Customer Care department (1260 (charged) or 8008887316 (free of charge) from WIND mobile 693 5601260 or (charged) from a fixed line)*.
* The charges of the numbers mentioned above can be found out from our Website and our official price list.
a) “Consent” - Any explicit, specific and freely given indication by which the User, after having been fully informed, signifies her agreement to personal data relating to her being processed.
b) “Electronic Cookie” - short text of software code, which is transmitted from the web server of our Company and stored at your device each time that you enter the Website, with the aim to collect browsing data within the www. wind.gr. The use of electronic cookies is among others necessary for the provision of the “basket” order service.
c) “Personal Data” - Any information relating to a identified or identifiable user of www.wind.gr..
d) “Processing” - Any operation or set of operations which is performed by Wind upon the personal data of the users of www.wind.gr., whether or not by automatic means, such as collection, recording, organization, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, blocking, erasure or destruction;
e) “User” - The internet user who accesses and browses through www.wind.gr., to whom the processed data are related and who is can be identified directly or indirectly.
f) “Website” – The world wide web site which is accessible through the domain name www.wind.gr. including all of its webpages.
At the point (a) of your access and during your use of our Website, (b) of your registration at our newsletters, (c) of your registration for your personal account and (d) in the process of purchasing products / services you give to Wind the following types of personal data:
a. At the point of your access and during the use of www.wind.gr.
b. At the point of your registration to receive our newsletters
c. At the point of your registration for your personal account
d. At the point of your purchasing our products
Wind does not store your credit card data. Your online payments at www.wind.gr. are exclusively processed under strict conditions of confidentiality by financial institutions cooperating with Wind and are executed by your redirection to secure websites of these institutions. Therefore, your financial data are collected and processed exclusively by these financial institutions under strict conditions of security and confidentiality.
Finally, our Company does not collect or gain access in any way to personal data of its customers that are of sensitive nature. In case that you upload sensitive information on our Website, such sensitive data will be removed as soon as they are brought to our attention.
Our Company collects and processes your data mentioned above for the following reasons:
After completing the registration process of your personal account or the registration process for our newsletter service or the ordering of products / services you consent to receiving commercial communications, advertising and / or content of a commercial nature or purpose in respect of services of our company or any third parties.
Our Business collects and processes your personal data solely for the purposes mentioned above and only to the extent that is strictly necessary to effectively serve them. Data collected are relevant, appropriate and no more than what is required in view of the above purposes, whereas we strive to keep them accurate and up to date.
Furthermore, your data are retained only for the period required to achieve the purposes, for which they are collected and processed, and are afterwards deleted.
b) or having collected data necessary for the execution of your orders.
In specific, by accessing our Website and voluntarily granting us your personal data during your subscription at our newsletter service, the registration of your account and/or the submission of your order(s) as well as by communicating with us, after having been fully informed, you provide to us your explicit, specific and freely given consent for the collection and processing of such data.
When you visit our Website or you use electronic means to communicate with us, you accordingly agree to receive electronic communications from Wind.
When you register your personal account and/or provide us with your email address, you give us your consent to receive electronic communications for purposes related to advertising and the direct marketing of our products / services.
In each relevant electronic communication we shall distinctly communicate our identity and enable you to object and request, easily and for free, to terminate such communication.
Wind carries out the processing of personal data in a manner that ensures the confidentiality thereof. In specific, such processing is only performed by an authorized for this purpose personnel of our Company, taking all available organizational and technical measures for data security against accidental or unlawful destruction or accidental loss, alteration, unauthorized disclosure or access and all other unlawful forms of processing.
Wind does not in any way give and/or share your personal data with any third parties either for profit or not. As an exception, our Company may provide access or share your data up to the necessary extent:
The processing of your personal data by these entities is conducted under our control and mandates and is subject to the same strict privacy rules. If ordered by a court or other regulatory authority or in any other event that raises our legal obligation to do so, we may give your personal data to the extent provided by law after having given you relevant notice.
For the lawful processing of users’ personal data our company may, if and whenever required under the law, lodge a relevant notification to the Data Protection Authority in regard to the establishment of the relevant archive. In addition, our Company shall notify any changes taking place in regard to that archive, whenever required under the law.
Wind takes all necessary steps both during the collection and in each subsequent phase of processing of your personal data in order to give you full opportunity to exercise your legal rights, i.e. the rights to be informed, access and object, as described below.
b. Furthermore, you have the right to request and receive by our Company the following information in a clear and comprehensible manner:
c. In addition, you have the right to raise objections in written form to us by requesting for a specific action regarding your personal data, such as correction, temporary non- use, freeze, non-transfer or deletion. If you request the deletion of your personal data, while such data are necessary for the execution of our obligations to you arising from a contract between us, our Company has the right to reasonably reject your application and inform you accordingly.