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MAIN CHARGES

Here you can find F2G charges in detail.

Basic Rates
National calls
0.0098€/sec. *
National video calls
0.0124€/sec.
Short Messaging Service (SMS) to national networks and OTE landlines
0.19€/SMS*/sec.
Short Messaging Service (SMS) to foreign networks
0.24€/SMS*
Multimedia Messaging Service (MMS)
0.4588€/SMS*
Mobile Internet Daily (Web/wap)
€1.01/20MB per day of usage
Charge after the offered MBs
€1.01/20MB
Advanced Personal Voicemail in Greece (call 122)
0.35€/call
Advanced Personal Voicemail outside Greece
Depending on the zone
from which a roaming call originates
Calling Line Identification Service/Call Notification Service
FREE OF CHARGE
Prepaid activation cost
(New numbers excluded, until 31/12/16)
€30
Nationals calls
0.0098€/sec.
>National video calls
0.0124€/sec.
Short Messaging Service (SMS) to national networks and OTE landlines
0.19€/SMS*/sec.
Short Messaging Service (SMS) to foreign networks
0.24€/SMS*
Multimedia Messaging Service (MMS)
0.4588€/SMS*
Mobile Internet Daily (Web/wap)
€1.01/20MB per day of usage
Charge after the offered MBs
€1.01/20MB
Advanced Personal Voicemail in Greece (call 122)
0.35€/call
Advanced Personal Voicemail outside Greece
Depending on the zone form which a roaming call originates
Calling Line Identification Service/Call Notification Service
FREE OF CHARGE
Prepaid activation fee
(Limited offer at 10€ until 31/12/16, excluding MNP activations)
€30
F2G Communication Bundles

Main Options at €5 (with a duration of 30 days)

  • 200 free minutes of talk time and video calls towards all national networks
  • 600 free minutes of talk time and video calls towards all of WIND & Q
  • 500 free MB Mobile Internet
  • 100 free SMS towards all national networks

MORE Options

  • 100 free minutes of talk time and video calls towards all national networks (with a duration of 30 days) & an additional cost of 2,02€
  • 300 free minutes of talk time and video calls & 300 SMS towards all of WIND & Q (with a duration of 30 days) & an additional cost of 2,02€
  • 250 free MB Mobile Internet (with a duration of 30 days) & an additional cost of 2,02€
  • 50 free SMS towards all national networks (with a duration of 30 days) & an additional cost of 2,02€

‘Combo Value’ Option at €15.12 (with a duration of 30 days)

  • 300 free minutes of talk time and video calls towards all national networks
  • 100 free SMS towards all national networks
  • 600 free minutes of talk time and video calls towards all of WIND & Q
  • 600 free SMS towards all of WIND & Q
  • 600 free MB Mobile Internet
Other Bundles
  • €8.57: 600’ talk time to WIND/Q & 600 SMS to WIND/Q & 300MB.
  • €8.57: 600' talk time to WIND/Q & 600 SMS to WIND/Q & 150' to all landlines in Greece.
  • €7.06: 600’ talk time to WIND/Q & 600 SMS to WIND/Q.
  • €3.02: 300 SMS to WIND/Q.
  • €3.02: 60MB internet for your mobile.

Free talk time is consumed per second, with a minimum charge of 3 minutes.

  • €5.04: 120’ talk time to all landlines in Greece.
  • * The 120΄ to all landlines in Greece are consumed per second.

    All of the above bundles can be activated with a free call to 1265.

International calls
International call charges
Zone 1
1.42€/min
Zone 2
1.56€/min
Zone 3
2.20€/min
Zone 4
2.86€/min
Zone 5
3.90€/min
Zone 6
3.90€/min
Zone 1
1.42€/min
Zone 2
1.56€/min
Zone 3
2.20€/min
Zone 4
2.86€/min
Zone 5
3.90€/min
Zone 6
3.90€/min

Countries per International Zone

Zone 1 (ΕU)

AZORES, ALASKA, ALBANIA, ANDORRA, AUSTRALIA, AUSTRIA, VATICAN, BELGIUM, BULGARIA, CANARY ISLANDS, FRANCE, GERMANY, GEORGIA, SERBIA, MONTENEGRO, KOSOVO, DENMARK, SWITZERLAND, USA, UK, JAPAN, IRELAND, ICELAND, SPAIN, ITALY, CANADA, CAICOS ISLANDS, CYPRUS, LIBYA, LICHTENSTEIN, LUXEMBURG, MADEIRA ISLAND, MOLDAVIA, NORWAY, HOLLAND, UKRAINE, FYROM (SKOPJE), VIRGIN ISLANDS (AMERICAN), POLAND, PUERTO RICO, PORTUGAL, ROMANIA, RUSSIA, SAN MARINO, SINGAPORE, SWEDEN, TURKEY, FINLAND, HAWAII, HONG KONG, CHRISTMAS ISLANDS

Zone 2

ALGERIA, ANTIGUA, GIBRALTAR, GABON, ESTONIA, ZIMBABWE, ISRAEL, CAYMAN ISLANDS, CHINA, SOUTH KOREA, COSTA RICA, CROATIA, LATVIA, BELARUS, LITHUANIA, MALTA, MONACO, HUNGARY, PALESTINE, SLOVAKIA, SLOVENIA, CZECH REPUBLIC, TUNISIA, PHILIPPINES

Zone 3

EGYPT, ANGOLA, ARMENIA, ARUBA, ASTELIT, VENEZUELA, BOSNIA-HERZEGOVINA, BRAZIL, FRENCH POLYNESIA, GAMBIA, GHANA, GUATEMALA, GRENADA, DOMINICA, UNITED ARAB EMIRATES, IRAQ, QATAR, COMOROS, LESOTHO, LEBANON, MOROCCO, MARTINIQUE, MAURITANIA, MEXICO, MONGOLIA, BANGLADESH, NICARAGUA, SOUTH AFRICA, OMAN, UGANDA, PAKISTAN, VIRGIN ISLANDS (BRITISH), PERU, SENEGAL, SYRIA, TAIWAN, THAILAND, TANZANIA, FAROE ISLANDS

Zone 4

SAINT HELENA, AZERBAIJAN, HAITI, IVORY COAST, ARGENTINA, BERMUDAS, BOLIVIA, DOMINICAN REPUBLIC, EL SALVADOR, JORDAN, KAZAKHSTAN, COLOMBIA, MACAO, MOZAMBIQUE, BARBADOS, BAHRAIN, BELIZE, BOTSWANA, BURUNDI, INDIA, NAMIBIA, NIGERIA, NEW ZEALAND, NETHERLANDS ANTILLES, HONDURAS, UZBEKISTAN, PARAGUAY, CAPE VERDE ISLANDS, SAUDI ARABIA, SOMALIA, SWAZILAND, YEMEN

Zone 5

SANTA LUCIA, SAINT PETER & MIQUELON, ANGUILLA, AFGHANISTAN, ASCENSION ISLAND, REPUBLIC OF GUINEA, EQUATORIAL GUINEA, GREENLAND, EQUADOR, ERITREA, ZAMBIA, INDONESIA, CAMEROUN, CENTRAL AFRICAN REPUBLIC, KENYA, KYRGYZSTAN, CUBA, KUWAIT, MALI, MALAYSIA, MAURITIUS, MICRONESIA, BAHAMAS, BURKINA FASO, BURUNDI, NIGERIA, URUGUAY, PANAMA, REUNION, RWANDA, AMERICAN SAMOA, SEYCHELLES ISLANDS, SOUDAN, SRI LANKA, TADZHIKISTAN, DJIBOUTI, JAMAICA, TONGO, TONGA, TURKMENISTAN, TRINIDAD & TOBAGO, CHAD, FIJI ISLANDS, FALKLAND ISLANDS, CHILE, MAYOT

Zone 6

SAINT VINCENT, SAINT CHRISTOPHER ISLANDS, ETHIOPIA, EAST TIMOR, VANUATU, VIETNAM, FRENCH GUIANA, GUAM, WALLIS & FUTUNA ISLANDS, GUIANA, GUINEA BISSAU, ZAIRE, IRAN, CAMBODIA, KIRIBATI, NORTH KOREA, REPUBLIC OF CONGO, COOK ISLANDS, LIBERIA, LAOS, MADAGASCAR, MALAWI, MALDIVES, MARSHAL ISLANDS, MAYMAR, MONSERAT, BENIN, BHUTAN, NEPAL, NAURU, NEW CALEDONIA, NIUE ISLAND, NORFOLK ISLAND, DIEGO GARCIA ISLAND, RODRIGUEZ ISLAND, PALAU, PAPUA NEW GUINEA, SAO TOME, SAIPAN ISLAND, WESTERN SAMOA, SIERRA LEONE, SURINAM, SOLOMON ISLANDS, TUVALU, TURKS & CAICOS ISLANDS, TOKELAU

Customer Care
Customer Care Department (call 1260)
0,24€/call
Directory Enquires and Call Link Service (call 11818)
1,38€/min
ΟΤΕ 3-digit/4-digit Numbers
100, 108, 109, 112, 135, 166, 191, 199, 1014, 1056, 1168, 10400, 11555, 11655, 13822, 13894, 13897
FREE OF CHARGE
WIND Prepaid Telephony Services
Top up (call or send a text message with the secret code to 1268)
FREE OF CHARGE
Balance Information (call or sent a blank text message to 1269)
FREE OF CHARGE
Recorded WIND Prepaid Telephony Information (call 1272)
FREE OF CHARGE
WIND Ring Me Now (send a text message to 54040)
FREE OF CHARGE
SOS Airtime Extension Service (call 1268)
0,47€/airtime extension
Calling Line Identi?cation Service WIND F2G ID (send the number to 1274)
FREE OF CHARGE
Notes

Prepaid activation fee charge is €30 (including VAT.

To use your free talk time, or SMS, or MB, on activated prepaid embedded use Bundles or offers, you must have a remaining balance of at least €0.01.

National calls ("To All"), concern calls to all greek network mobile numbers (69ΧΧΧΧΧΧΧΧ) and to all geographic numbers of greek fixed line networks (2ΧΧΧΧΧΧΧΧΧΧ). It does not concern call to non-geographic numbers (such as: short codes, personal voicemail, telephone directory services, etc.)

Consumption of free talk time from F2G Bundles is by 1 second, with minimum call duration of 3 minutes.

Any free minutes, free €, SMS, or MB bonus, given to subscribers as part of permanent or seasonal offers, cannot be used towards value added services and while roaming.

Maximum number of activations for the €5 Bundles is 4 times every 30 days, and for €2 Bundles, 2 times every 30 days.

The 200’ Bundle towards all national networks is only available to subscribers who are not registered to Bonus 300’ to all in top-ups from €10 and up, or through www.f2g.gr to Bonus free MB in top-ups from €10 and up.

The €2 Bundles work in combination with the €5+ Bundles. The €2 Bundles are available for 30 days from the last activation of any Bundle of at least €5 by the subscriber. Every activation of a new Bundle of at least €5 renews the availability of the €2 Bundles for another 30 days.

All Bundles can be activated with a free call to 1265.

It is announced that from June 15 2015 the charges of calls to national destinations are increased for all new and existing F2G prepaid subscribers who are part of the commercially available usage plan, from €0.007370/second to €0.0081/second. This particular usage plan is valid from 18/11/2009 and this particular change applies to all F2G connection packs after that date, or to all subscribers who have willingly transferred to this particular usage plan from 18/11/2009 onwards.

National calls are charged per 60”.

International calls are charged per 60”.

All prices include VAT 24%.

Click here to view the detailed pricelist for older commercially unavailable bundles.

Prepaid subscribers who have Internet Daily Ticket as their basic data charge, will be charged €0.1/MB for every additional MB, if they purchase a mobile internet service and consume the embedded data before the service's expiration. If the service expires and they don't purchase another dayta bundle, they will automatically revert to Daily Ticket charges (€1/20MB daily charge).

Consumption priority

1.Εmbedded usage towards the less wide destination (e.g. the 600 minutes towards WIND/Q).
2.Εmbedded usage towards all networks (e.g. 200' to all bundle).
3.Embedded usage from Blender bundle.
4.Bonus in € (e.g. seasonal offer).
5.Αvailable free € left on your balance (available funds from top-ups).

Please note:

Between more than one offer/free minutes bundle/SMS towards the same destinations, the first to be consumed will be the one that expires first

If the subscriber has activated the same offer/bundle more than once, he/she enjoys the embedded usage of his/her new bundle added to the remaining usage of the first bundle. The remaining minutes/SMS/MB from each bundle still have their own expiration date, but priority of consumption is given to the offer/bundle that expires first

If the subscriber has activated different offers/talk time or SMS bundles towards the same destination, he/she a higher priority of consumption for the bundle that expires first

Sole exception to this third case only, is Mobile Internet. Regarding all Mobile Internet offers, the first to be consumed is Log n Win 30 MB & then the Mobile Internet bundles: GIGA Surf, Surf More, Absolute Surf, Pay Later 100MB & the old Talk & Surf bundle (all with the same priority, depending only on which expires first). Afterwards, the Combo Value bundle MB are consumed, after the 1.5GB from the student/special bundle embedded use, then the F2G online connection bundle bonus (900 MB), the Free2Surf bonus, and finally the old F2G Bonus that applied until February 2011 and offered free MB to top-ups upwards of €10. Please note that in the case of Mobile Internet also, the subscriber who has activated the same bundle more than once, consumes first the MB from the bundle/offer that was activated first.

Finally in the special case that a subscriber has activated a Bonus A in minutes/sms towards a specific destination ( eg online bonus of bundles towards WIND/Q), and afterwards he/she activates another Bonus B or Bundle B towards WIND/Q (eg bundle 5€/600’ or online top up bonus) and then he/she activates again the 1st bonus without the minutes of the 1st activation having being consumed or expired (ie he/she tries to activate again the online bonus of bundles), despite the fact that each quantity of minutes/sms has its own validity period, the minutes/sms from Bonus A are going to be consumer altogether with lower priority vs Bonus or Bundle B (i.e. the Bonus or Bundle B will get consumed first. The same is also valid if the subscriber activates a bundle, then a bonus and finally a new bundle towards the same destinations before the expiration or consumption of the 1st bundle.

In the case of bundle activation from the online environment, while the subscriber is already engaged in a voice or video call, consumption of the free talk time or the bundle's bonus talk time will commence with the next call.