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Before Your Trip

See what you must do, to use you mobile phone while abroad

You are packed and ready to go... Now see what you must do, to use you mobile phone while abroad.

Activating the roaming service

  • Make sure the roaming services are active for your number.

    Roaming services must be active, in order to use your mobile phone while abroad. Before your departure, contact customer care (1260 from a WIND mobile, with a charge of €0.25/call), to confirm that roaming is active. The service is activated, free of charge, upon your request, either through customer care (1260 from a WIND mobile, with a charge of €0.25/call) or a WIND store.
  • 2. Check your roaming services are available depending on your destination .

    See the available roaming partners for your destination. For more information click here.
  • 3. If you are a prepaid subscriber, remember to top up your airtime or carry an extra top-up card or two. For more information click here.
  • 4. Note that the number 112 is the pan-European emergency number (except Bulgaria).

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